What Meaning Do You Make When You Hear “Things Will Be Okay?”

A dear friend received bad health news. He can learn to manage his health challenges, but he will never return to his previous great health. Now that he has a diagnosis, he’s getting both the medication and various therapies to support his journey to becoming okay. However, some members of his family think that “being […]

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Let’s Change the Question from What We Want to Be to the Lives We Want to Have

How often have people asked you what you wanted to be when you grew up? (Some of us have asked ourselves this question even though we’re supposedly grown up.) But that question hides a critical assumption: that what we want to be will give us the lives we want to have.  Too often, I see people

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Which Assumptions Do You Bring to What You Read? (& My Recent Experience)

I recently replied to a tweet, based on my assumption of what I read. Here’s the tweet: How do you describe product management to your mom? I jumped to the assumption that this question was one of those “mom” memes, where (mostly) young men ask a question that assumes that moms are not technical, incapable

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How Many Layers Do You Add to Manage Risks?

I listened to Tim Harford’s podcast, La La Land: Galileo’s Warning (Classic). Galileo warned that adding more layers of risk management does not prevent bad outcomes—and might create them. Yet, I’ve said I respect risk management. Not all risk management is created equal. We can use additional steps, sequential occurrences, to manage risks. Layers are the concurrent practices we might

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Why Do We Say “An Abundance of Caution” Instead of Risk Management?

I keep hearing this phrase in the news: “Out of an abundance of caution…” Then the newscaster explains certain actions. Why not just talk about risk management? What’s wrong with discussing risk? Here’s my theory: the words “abundance of caution,” means all of these things: We think there’s a potential problem, but you don’t have

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