What New Information Surprised You?
I’m staying at a lovely hotel this week, speaking at a conference. For me, the bed is comfortable except for the pillows. The feather pillows scrunch down where my head is…
Read moreWhat’s the Difference Between Problem Whining and Problem Solving?
I see problems—often system problems—everywhere. It’s partly that I trained myself to see problems. Sometimes, I trip over them. (Literally. Ouch.) I like to solve problems, too. That’s what consultants…
Read moreWhat Clues Did You Miss?
I rented a car last week for a 2+ hour drive from Portland to the Oregon coast for a workshop. I used a GPS app on my phone to get…
Read moreWhat’s Your (Beer) Emergency?
I was in Prague last week (Agile Prague and a client). One of the nice folks at the client explained that beer in Prague Is inexpensive. For years, in The…
Read moreWhen is “Let’s Not” the Right Answer?
I’m on my way to Agile Prague, transiting through JFK. JFK is an older airport and the way you move from a domestic terminal to the international terminal is to…
Read moreWhose Problem Are You Solving?
Last week, Mark and I took a long weekend in the Florida Keys and basked in the sun. It wasn’t crazy-hot, so our few days were terrific. We’re back and…
Read moreWhy the Rush?
I had an appointment this morning and was driving on the highway this morning, at the end of rush hour. There was still plenty of traffic. At that time the…
Read moreWhat Do You Learn from Your Vacation?
I love to take vacations. Yes, I love my work, and I love to take vacations. I just returned from 12 days in Israel. In the past, when I have…
Read moreDo You Look for Mistakes or Happy People?
Last month, I took a short vacation in Eilat while Mark went on a bike ride. I ordered some lunch in the lobby “bar.” (No, I don’t drink my lunch!)…
Read moreWhat Do You Assume?
I’ve been traveling a lot lately. My rollator and I are seeing the world. One question I hear a lot is “May I help you?” That question is often followed…
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