problem solving

How Can We Rethink Business Card Rituals and Still Connect with Each Other?

When did you last exchange a business card with someone? I’m sure it was either in March 2020 or earlier. Over the past (almost) two years, we’ve proven we don’t need paper business cards. Yet, some people still print them. I wonder how many of these pre-pandemic rituals we will retain and how many we …

How Can We Rethink Business Card Rituals and Still Connect with Each Other? Read More »

How Do We Plan for Both Cascading Effects and Catastrophic Success?

CAL Newsletter: How Do We Plan for Both Cascading Effects and Catastrophic Success? I learned new words this week for events I’ve seen many times: catastrophic effects and catastrophic success. I’m sure you’ve experienced catastrophic failure. Here’s an example that’s happened to me too often over my career: a disk drive fails, taking all my data with it. I …

How Do We Plan for Both Cascading Effects and Catastrophic Success? Read More »