help

What’s the Difference Between Problem Whining and Problem Solving?

I see problems—often system problems—everywhere. It’s partly that I trained myself to see problems. Sometimes, I trip over them. (Literally. Ouch.) I like to solve problems, too. That’s what consultants do. Most often, we get paid to solve problems. At times, I like to offer these services for free. I might be inflicting help or …

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How May I Help You?

I spent much of September, October, and November traveling. My rollator and I saw the world. (I’m delighted to be back in my office.) One question I hear a lot is “May I help you?” That question is often followed by someone grabbing the top bar of my rollator to “help” me up a ramp, …

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What’s Changed?

About 18 months ago, I noticed that my vertigo symptoms were changing. I brought a list of my symptoms and when things had started to change. I wrote about this and my choices in Making Difficult Choices. If you are trying to solve a nasty problem in your code, tests or your projects, it’s the …

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I have People

Yesterday, Mark came banging down the stairs. Clang, clang clang. “Do you need me to do something for you?” I yelled through the door. I was somewhat alarmed. “Nope, I got it.” He sounded positively gleeful. By the time I got to my office doorway he had stopped making so much noise. He was putting …

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