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Whose Experience and Expertise Do You Trust and When?

I have limited expertise. (I have many opinions, but I have limited expertise.) That means I need to decide when to trust someone else’s expertise. My decisions depend on many criteria, including the domain—and the personal cost to me. I have substantial expertise in product development, so I check the context, look for options, and …

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Mistake vs. Success: When Do You Learn from Each?

Back when I was a software developer, I excelled at certain mistakes. I could write an infinite loop faster than anyone. Then there was the off-by-one mistake for arrays or tables. I repeated certain mistakes too often. Until I started an engineering notebook. Once I started to learn about my mistakes, I stopped those mistakes. I …

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What’s Your Tolerance for Risk vs Resilience?

As a consultant, I regularly work with managers who want predictability. To get that predictability, they want to remove “all” of the risk. They do a lot of up-front planning and estimation. They try to predict how things will go. Then, “Something Happens.” That Something requires adaptability and resilience to manage the risk. Some of …

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