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How Can We Combine Our Feelings of Urgency and Calm to Be Most Effective?

A few months ago, in October 2023, I noticed a strange pimple on my nose that bled after I washed and dried my face. I checked with my doctor who said to see a dermatologist. I didn’t panic, but I made an appointment as soon as I could. (An urgent reaction.) The diagnosis was squamous cell skin cancer.

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Which of Your Past Presents Do You Want to Keep and Which to Discard?

At this time of year, many of us give and receive presents. I hope your gifting experiences were delightful. But we don’t just give each other—and ourselves—gifts at one time during the year. We often give ourselves gifts throughout the year. And while there are some physical things I would like to receive, I more

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How Do You See Your More or Less Useful Patterns Change Over Time?

I log my word count every day. Not all writers do, but that helps me see my patterns. Unsurprisingly, I have weekly, monthly, and yearly patterns. Those patterns depend on what I’m writing, my emotional and physical health, and my office presence. I broke all my patterns in November. That’s because we had an international

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When Is the Problem Not Learned Helplessness or Confusion But Our Mental Models?

I learned a lot about my mental models last week. That’s when several people asked me “obvious” questions about specific software tools. I hope I was reasonable when I answered. But I assumed they exhibited learned helplessness. Wasn’t the answer obvious to everyone? Clearly not. Then, this week, I did exactly the same thing. Twice.

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How Satisfied Are You With What’s on Your Permanent Record?

We have many so-called permanent records in our lives: school report cards, vaccination and health records, and, of course, those terrible performance evaluations at work. I do like having digital health records—they make it easy for my doctor to help me maintain my health. But the report cards? I distinctly remember one school year when

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When Do We Choose to Pivot to Something New or Reinvent Ourselves?

Many of my consulting colleagues are encountering the same problem: everything they did to attract clients no longer works. They speak, write, do all the social media, and nothing is working. They don’t have enough clients. This condition is different from what occurred during the pandemic. At that time, they could continue what they offered

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Can You Resolve to Rethink About How You Think About Change?

Many of my colleagues are busy creating resolutions, in preparation for the new year. They think those resolutions will help them create better lives. Maybe, although I’ve never succeeded with resolutions. Instead of resolutions, I’ve suggested before that we create watchwords for ourselves. Those watchwords create some guidance for our actions. But this year, I

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