question of the week

How to Acknowledge Our Disappointment and Decide How to Restart

We’ve all had terrible disappointments in our lives, personal, professional, and societal. Somehow, most of us find ways to live with the personal disappointments. I’m not going to discuss those because I’m not a therapist. Professionally, I’ve experienced several project-based disappointments. We either didn’t deliver what the customer wanted or we didn’t deliver it when

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How Can We Find the Courage to Do What’s Right, Not What’s Easy?

(Warning: This post contains a discussion of US politics.) When was the most recent time you had to choose between doing what was right instead of what was easy? At work, people—not just leaders—make these decisions all the time. Too often those decisions disappoint the people with the most power. What happens? Sometimes, the powerful

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How Much of a Hold Do Your Various Tribes Have on You?

(Warning: this post discusses the upcoming US Presidential election.) Our identities mean we identify with many possible different tribes. By tribe, I mean a particular affinity group. I have professional tribes, such as software people, managers, and consultants. Personally, I have my family tribe and my position in that tribe. I also have social tribes,

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How Do Rejections Affect Your Ability to Be Resilient and Adapt?

Rejection is a fact of life. We don’t get the jobs we want. Or the date with someone who seems attractive. Plenty of magazine editors reject my short stories, even when the editor says, “I liked it. It just doesn’t fit.” Those rejections feel personal—and they are in matters of the heart. But more often,

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How Can We Know When the Direct Path will Take Longer and Be Less Effective?

I’m slightly obsessed with making the most of my days. I have grand ambitions and goals that each require enough time to fulfill. Mine include books to write, places to go, and interesting people to work with. While I have no family “goals,” I want to spend enough time with them that they enjoy me—and

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How Large is the Family of Your Heart?

When two people marry, they create a new family. However, their families—especially the parents of the new couple—now also have a bond. There’s a delightful Yiddish word that describes that co-in-law bond: machatunim.  Machatunim describes the family of the heart. We can choose how large we want this heart-based family to be. Last week, I realized

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How Can You Integrate What You Learned from Traveling to a New Place?

Mark and I just returned from a week-long trip to Switzerland and Germany to explore some of my family’s origins. We had a great—and exhausting—time. I learned a ton, not just about my family’s past, but about designing for the entire experience, and how my perseverance interacts with my learning. Design for the Entire Experience

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