problem solving

What Triggers You to Change Your Approach or Trusted Solution?

I recently gave a talk about how we can rethink our roadmaps and how to portray them. (See the Roadmap Personas deck if you want to see what I said.) One of the audience members asked what tool I recommended. I said I didn’t recommend any tool—not yet—because I’d offered alternative ways to create the […]

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Great Minds: When Do We Gain from Thinking Alike or Differently?

I’ve participated in two panels in the past few weeks: one about agile approaches and the other about management. In each case, my fellow panelists echoed each other for several questions, thinking alike. I did not. Not only did I disagree with the other panelists—I explained my claims with data. I thought differently. And because

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What’s Your Context for Your Success In Solving This Problem?

You want to change something—maybe a personal change or an organizational change. You’ve seen the headlines: “proven ways to lose weight!” or, in my context, “proven agile transformation success!” These people claim they have the One Right Way to succeed at something. They probably have succeeded—maybe even several times. They can explain the journey, from

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How Can You Go Meta to Solve a Problem When You’re Stuck?

A client, Dave, explained his concerns and said, “I have no idea where to go from here.” He explained that he’d already gone through his reasonable problem-solving steps. He’d researched, asked the team to experiment, and asked his peers for help. Nothing was working. I asked, “Do you know about going “meta” on the problem?”

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