choices

How Early in a New Relationship Can You Offer Useful Value?

Every day, my inbox is overflowing with people who want to sell me something. I suspect you have the same problem. These sellers do not realize that the relationship comes first, then the sale. Worse, without the relationship, I will never buy from them. Do they realize that? I suspect not. Regardless of what you […]

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How Can We Start with Respect for People Instead of Commodity Thinking?

I receive many requests to speak at conferences all over the world. Part of me is thrilled because that’s a sign they have found my content different and valuable. Part of me is a little resigned, because I have to start the conversation about what the conference will and will not pay for. I need

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How Can We Embrace Complexity Thinking Instead of Wishing for Simple Solutions?

Do you feel as if the world is so complex that you need to somehow make it simpler—just to decide what to do next? If so, you are not alone. However, making things simpler is often not enough. Instead, we need to bring more critical thinking skills to bear on the various problems. We have

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