emotional resilience

How Early in a New Relationship Can You Offer Useful Value?

Every day, my inbox is overflowing with people who want to sell me something. I suspect you have the same problem. These sellers do not realize that the relationship comes first, then the sale. Worse, without the relationship, I will never buy from them. Do they realize that? I suspect not. Regardless of what you […]

How Early in a New Relationship Can You Offer Useful Value? Read More »

How to Acknowledge Our Disappointment and Decide How to Restart

We’ve all had terrible disappointments in our lives, personal, professional, and societal. Somehow, most of us find ways to live with the personal disappointments. I’m not going to discuss those because I’m not a therapist. Professionally, I’ve experienced several project-based disappointments. We either didn’t deliver what the customer wanted or we didn’t deliver it when

How to Acknowledge Our Disappointment and Decide How to Restart Read More »

How Do Rejections Affect Your Ability to Be Resilient and Adapt?

Rejection is a fact of life. We don’t get the jobs we want. Or the date with someone who seems attractive. Plenty of magazine editors reject my short stories, even when the editor says, “I liked it. It just doesn’t fit.” Those rejections feel personal—and they are in matters of the heart. But more often,

How Do Rejections Affect Your Ability to Be Resilient and Adapt? Read More »

How Can You Integrate What You Learned from Traveling to a New Place?

Mark and I just returned from a week-long trip to Switzerland and Germany to explore some of my family’s origins. We had a great—and exhausting—time. I learned a ton, not just about my family’s past, but about designing for the entire experience, and how my perseverance interacts with my learning. Design for the Entire Experience

How Can You Integrate What You Learned from Traveling to a New Place? Read More »

How Can We Move from Low Self Esteem to Recognizing Reality?

Fear, uncertainty, and doubt. Every so often, the three indicators of low self-esteem rise up and kick us in the guts. That happened to me a couple of weeks ago. That’s when I spent a week in Las Vegas. I participated in an Anthology workshop where I experienced fear, uncertainty, and doubt—along with the reality—of

How Can We Move from Low Self Esteem to Recognizing Reality? Read More »