choices

When Is the Problem Not Learned Helplessness or Confusion But Our Mental Models?

I learned a lot about my mental models last week. That’s when several people asked me “obvious” questions about specific software tools. I hope I was reasonable when I answered. But I assumed they exhibited learned helplessness. Wasn’t the answer obvious to everyone? Clearly not. Then, this week, I did exactly the same thing. Twice.

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How Do You Move Past Grumpiness to (at Minimum) Tolerance?

This past week, I allowed other people’s behaviors to irritate me to the point of grumpiness. Even though I know better, I still allowed those people under my skin. I’ve been trying to move to more tolerance for their behaviors—because I can’t change those other people. And, I’m trying to change my reactions, so I

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How Can You Use the Compounding Effect to Achieve What You Want?

If you’re like me, you have plenty of improvement goals. I have personal, professional, and office-cleanup goals. (Since my office appears to be a perennial mess, I count that as a separate and very subsidiary goal.) I often use the compounding effect to make those improvements. The compounding effect works very well for money. Put

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