challenge

How Do We Manage Risks Without Theater (the Illusion of Management)?

In our daily lives, we manage all kinds of risks. We fill up our cars with gas so we get to where we’re going. In addition, I’ve learned to check the maps before I leave. That’s because the map in my head has pruned several non-local roads because I barely drove anywhere during the pandemic. […]

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How Can You Go Meta to Solve a Problem When You’re Stuck?

A client, Dave, explained his concerns and said, “I have no idea where to go from here.” He explained that he’d already gone through his reasonable problem-solving steps. He’d researched, asked the team to experiment, and asked his peers for help. Nothing was working. I asked, “Do you know about going “meta” on the problem?”

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How Can We Honor Other People’s Values and Move to Falsifiable Claims?

I learned something new this week, about falsifiable and non-falsifiable claims. When we use hypotheses to examine the world around us, we look for observations that can disprove that hypothesis. In other words, we want to see if we can make the experiment fail in some way, to understand more. As an example: Hypothesis: All

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Which Forcing Functions Do You Choose as a Catalyst to Help You Change?

During the pandemic, I chose to say, “Yes” to many speaking opportunities. Now, because I’m finishing books, it’s time for me to reconsider these requests so I can focus on the work I want to do more. (The more I speak, the less I write.) However, I’m lazy by nature. How can I choose to

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Stop Resolving: How Can You Challenge Yourself to Seize Each Day Next Year?

I stopped with resolutions years and years ago. Instead, up until now, I examined my systems and see where I might want to practice one small change. (See What’s the Smallest Change You Can Make? for one example.) That has worked well for me. This year, I’m experimenting with a suggestion via Daniel Steinberg’s Driving

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How Can We Rethink Business Card Rituals and Still Connect with Each Other?

When did you last exchange a business card with someone? I’m sure it was either in March 2020 or earlier. Over the past (almost) two years, we’ve proven we don’t need paper business cards. Yet, some people still print them. I wonder how many of these pre-pandemic rituals we will retain and how many we

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