newsletter

How Can You Go Meta to Solve a Problem When You’re Stuck?

A client, Dave, explained his concerns and said, “I have no idea where to go from here.” He explained that he’d already gone through his reasonable problem-solving steps. He’d researched, asked the team to experiment, and asked his peers for help. Nothing was working. I asked, “Do you know about going “meta” on the problem?” […]

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​Three Ways to Show Others the Value of Your Adaptability and Resilience​

Despite all the uncertainty we see these days, some people still value predictions and certainty over adaptability and resilience. Then, when their predictions and certainty don’t work, these folks suddenly value adaptability. When we show others the value of our flexibility, we don’t surprise ourselves with fake certainty. We can, especially if we show others

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How Do We Plan for Both Cascading Effects and Catastrophic Success?

CAL Newsletter: How Do We Plan for Both Cascading Effects and Catastrophic Success? I learned new words this week for events I’ve seen many times: catastrophic effects and catastrophic success. I’m sure you’ve experienced catastrophic failure. Here’s an example that’s happened to me too often over my career: a disk drive fails, taking all my data with it. I

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