question of the week

How Do You See Your More or Less Useful Patterns Change Over Time?

I log my word count every day. Not all writers do, but that helps me see my patterns. Unsurprisingly, I have weekly, monthly, and yearly patterns. Those patterns depend on what I’m writing, my emotional and physical health, and my office presence. I broke all my patterns in November. That’s because we had an international […]

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How Can We Balance Our Assumptions and Convictions to Start With Empathy?

Do you feel as if the various world events happen faster than you can understand them? I do. That means I start with assumptions and strongly held convictions—even if it turns out I’m wrong. I don’t like to be wrong—and I suspect you don’t either. That’s why I’m considering how I can change my reaction

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How Can You Succeed When the World Challenges Your Problem Solving and Resilience?

I feel as if the world is on fire—or is a half-step away from being on fire. The terrorist attack in Israel, the humanitarian crisis in Gaza, and the subsequent terrorist threats across the world. Then there’s our politics in the US. The less said on that, the better. A dear friend and colleague will

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When Is the Problem Not Learned Helplessness or Confusion But Our Mental Models?

I learned a lot about my mental models last week. That’s when several people asked me “obvious” questions about specific software tools. I hope I was reasonable when I answered. But I assumed they exhibited learned helplessness. Wasn’t the answer obvious to everyone? Clearly not. Then, this week, I did exactly the same thing. Twice.

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